Insurance & cashless
How to use a health insurance policy or a government scheme here, what to carry, and who to ask before you commit to admission.
TPA facility is available — but check your own policy first
The hospital works with third-party administrators, so an insured admission can often be settled cashless. What we have not published here is the list of which insurers and TPAs we are empanelled with — and we would rather say so than show a partial list you might choose this hospital on. The insurance desk can tell you in one call whether your policy works here, and what it will and will not cover.
011-4953 6401What to bring
A cashless claim stalls most often for a missing document, not a medical reason.
Your insurance card
The physical card or the e-card on your phone. The policy number on it is what the insurance desk needs to start a claim.
A photo identity proof
Aadhaar, voter ID, driving licence or passport, for the patient — not only for the person accompanying them.
The doctor’s advice note
If a doctor has advised admission or a procedure, bring what they wrote. A pre-authorisation cannot be raised without a clinical reason on paper.
A way to pay the balance
Cashless rarely covers everything. Consumables, some medicines and any amount above your room-rent limit are usually paid by you at discharge.
A note on OPD visits
Most health insurance policies in India cover admission, not an ordinary outpatient consultation. Unless your policy specifically includes OPD benefits, expect to pay the consultation fee at the counter and claim it later if your policy allows. Booking an appointment on this website is always free.